returns are eligible for store credit within 14 days of delivery
to initiate a return please email firstname.lastname@example.org with your order number, proof of purchase & reason for return. We will respond with return instructions within 2-3 business days
returns must be unused, unworn, unwashed, in original condition, free from stains & odors, with tags attached
all custom orders & sale items are FINAL SALE
We do our best to check each item for quality & defects, if a damaged item slips through please email email@example.com within 3 days of delivery. We will send a replacement item once the item has been received.
if the same item is unavailable a refund will be issued
shipping costs are nonrefundable
all return shipping costs are the responsibility of the purchaser
Please be sure to follow tracking numbers. M Designs Studio is not responsible for stolen packages or those lost/damaged by USPS
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